HOW DO I PLACE AN ORDER?

To place an order, simply browse our online store, select the desired items, choose the appropriate size and color, and click on the "Add to Cart" button. Once you have finished shopping, proceed to the checkout page, provide your shipping information, select a payment method, and confirm your order.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express) payment platforms. We prioritize security and ensure that your payment details are encrypted and protected.

HOW LONG DOES IT TAKE FOR ME TO RECEIVE MY ORDER?

The delivery time depends on your location and the shipping method selected. Typically, domestic orders are delivered within 3-7 business days, while international orders may take 7-14 business days. Please note that these estimates may vary due to factors beyond our control, such as customs clearance and holidays.

DO YOU OFFER INTERNATIONAL SHIPPING?

Yes, we offer international shipping. Please email: info@turnpikeaffiliated.style before making your purchase.

CAN I TRACK MY ORDER?

Absolutely! Once your order is shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package. You can use this tracking number on our website or the shipping carrier's website to monitor the progress of your shipment.

WHAT IS YOUR EXCHANGE/RETURN POLICY?

We want you to be completely satisfied with your purchase. If you're not happy with your order, we accept returns and exchanges within 30 days of delivery. Please ensure that the items are unworn, in their original condition, and with all tags attached. For more details, please refer to our Returns and Exchanges page on our website.

HOW DO I INITIATE A RETURN OR EXCHANGE?

To initiate a return or exchange, please contact our customer support team either through email or phone. Provide your order details, the reason for the return/exchange, and any relevant information. Our team will guide you through the process and provide you with further instructions.

WHAT IF I RECEIVE A DEFECTIVE OR WRONG ITEM?

We apologize for any inconvenience caused. In such cases, please contact our customer support team immediately with your order details and a description of the issue. We will arrange for a replacement or refund as per our policies, and we'll cover any return shipping costs associated with defective or incorrect items.

ARE THERE ANY SIZE GUIDES TO REFERENCE

Yes, we provide detailed size guides for each product on our website. These guides include measurements and fit recommendations to help you choose the right size. If you have any further questions regarding sizing, feel free to contact our customer support team for assistance.

HOW CAN I CONTACT YOUR CUSTOMER SERVICE?

You can reach our customer support team through email at info@turnpikeaffiliated.style or by phone at (844) 827-8953. Our team is available during business hours and will respond to your inquiries as soon as possible.